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General Discussion

Stanley thermos problem

2/15/10 @ 5:17 PM
INITIAL POST
FDL Mike
User since 6/15/01
I recently purchased the Stanley Classic stainless steel vacuum bottle. The problem is , it wont keep anything hot . . Within two hours when I put in hot coffee , it is so cold it is undrinkable. Finally after the first month , I put boiling hot water into it. The outside of the thermos bottle was so hot you couldn't hold onto it. 45 minutes later , I dumped the water and put in very hot coffee, two hours later , it wasn't even luke warm. I've owned these thermos's for years and never had this problem . I brought it back to where I bought it today and told them I didn't have a receipt , but it was guarantied for life. . Walmart informed me they didn't have the warranty, Stanley did ............. it must be an insulation problem , with the outside of the bottle getting hot to the touch when I have hot water in it

Displaying 1 to 9 of 9 posts
2/17/10 @ 8:32 PM
chitowncrappieman
chitowncrappieman
PRO MEMBER User since 3/4/06
Well join the club FDL that enough is a big chore in life!!!! HA HA!!! Wink

2/17/10 @ 6:15 PM
FDL Mike
User since 6/15/01
By the way , thanks everyone . I think this is the first thread I ever started , although I could be wrong....( I am married)

2/17/10 @ 6:13 PM
FDL Mike
User since 6/15/01
someone on LL who works at True Value told me to come in and they would replace the bottle , no questions asked... They said it lost the vacuum.. Twelve hours into work last night , I had a nice hot cup of coffee . I was in coffee heaven. ...... let me be there, I dont drink or smoke , I still like the coffee though, I have went to perfect blend , kind of a half and half caffiene

2/15/10 @ 7:14 PM
chitowncrappieman
chitowncrappieman
PRO MEMBER User since 3/4/06
Dave you are right the same thing happened to me and it was because of the broken vacume in the bottle. Thqat happened to me after my thermos was about 12 yrs old so I chucked it in the trash and bought a new one.

2/15/10 @ 6:44 PM
Dave (Golden)
Dave (Golden)
PRO MEMBER User since 6/22/01
Mike...

I had one replaced as well.....lost vacuum..

http://www.stanley-pmi.com/learn/

If you need a warranty replacement or have questions about your Stanley product, please contact our customer service team at 1-800-251-4535 or [email protected].

http://www.stanley-pmi.com/learn/

2/15/10 @ 6:14 PM
FDL Mike
User since 6/15/01
thats starting to make some sense , especially with this issue of filling it with hot water and the outside gets very hot

2/15/10 @ 6:01 PM
arlo
arlo
User since 9/29/02
I had the same problem several years ago with a "Thermos" brand stainless steel bottle. I was able to take mine back directly to the company office and get a replacement. Well the second one did the same thing, so back again and the customer service gals asks if I would like the lab to test it first (duh). Third times a charm. I asked what the problem was and she said " they lost the vacuum" Hope this helps you. Arlo

Displaying 1 to 9 of 9 posts

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