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My home lake is mostly blank on my new Garmin ECHOMAP UHD 93sv - their support team was not helpful

5/18/22 @ 11:14 AM

Dad bought a nice place on an out of the way lake in Wisconsin.  It is not one of the top 50 lakes, or one that everyone has heard of.  We bought a nice boat to do some fishing and cruising around, shopped for nice equipment....

Due to the "supply chain" BS we have all heard about, I could not find a ton of equipment.  I was looking at Hummingbird locators with Minnkota trolling motor, but they would not be delivered for months.  I got a pretty good deal on Garmin troller, and 2 UHD 93sv units.  I figure to use them a year and upgrade to Pan Optics next year when my wallet recovers.  

We took all the equipment to the Boat dealer, have them installed, and pick up the boat.  I decided to learn how to use the navigation software before our first trip, and.... Our lake is mostly blank.  There was a bit of contours in the middle of the lake and the rest of the  173 acre late is blank.  I have a map from the DNR webpage and another from those books you can buy with the spiral bound books, and it had a ton of detail to compare against.  The info on the Garmin is not even close to correct.  

I called Garmin 4 times so far, and was talked through updating software, and told the maps are up to date.  They are going to get back to me if there is a better map out there for purchase.  I grumbled at the thought of giving them even more money... The rep said they cannot go and map a single lake for one person, that would cost thousands of dollars, I replied... "Oh, just like the thousands I just gave you?"

Solution - I am supposed to drive back and forth so the unit can scan and save data as I traverse the lake.   Then I can upload the information for other boaters to have.  Apparantly no other boaters in my area have the newer equipment, or have uploaded their graphs and waypoints.

I was forwarded to the Cartographer department, and sent the images I posted here, and more info on the lake.

My dad was so upset, he said he did not want to go out there blind on our first trip.  We have a paper map that is "not for navigation" to stay away from some shallows.  He is not comfortable with the equipment, it is basically a fancy depth finder and nothing more.

This is a safety issue.  I spent a good deal of money  for equipment to warn me of shallow spots, and hazards.  I cannot return the gear, the dealer threw away all the packaging, all I have are the empty boxes and manuals for the locators, nothing for the trolling motor.  

Any advice would be nice, I cannot be the only unhappy camper out there. Thanks for the chance to vent, this has ruined my entire experience of getting my first NEW boat with high end gear, the dream has turned into a nightmare.  


5/23/22 @ 9:52 AM
gray fox
gray fox

Garmin units are excellent equipment. Easy to understand. With Live Scope, they are outstanding. 

5/20/22 @ 11:50 PM
USER SINCE 2/23/16

You have the best electronics on the market... The lake looks to lack any depth and or structure..I would be more worried about destroying my lower unit on that lake.... I run a 93sv UHD and a panotix on the castle rock and Petenwell flowage and they are awesome units.. You could have spent 1000.00 on a lowrance products and get only one season out of it.. picture of structure

5/20/22 @ 11:18 AM
USER SINCE 5/21/03

Man.  Sorry to read about your situation.  It stinks when you buy high end equipment and find out that your lake really doesn't need it.

But this isn't a garmin thing.  Your unit is excellent.  Take the time to map out the lake, you will have fun driving around and getting a "real" map of your lake that you actually took the time to map out.  You may be surprised by what you find.

And yah, I remember when a fancy depth finder was the Lowrance Green Box!  Back in the day, you viewed a paper map when you fished a new lake.  Ran to the drop off and just started fishing around the lake looking for weeds, points and rocks.

GPS was finding a good spot and writing down what you were in front of and then triangulating to pin point the spot.  

5/19/22 @ 6:18 PM

Take your boat to a deeper lake and you will see that alls ok with the unit.         CARPIO 

5/19/22 @ 5:29 PM

Small lake like that you can quickly explore and fish. If uncertain about depth, motor slowly. Not all little lakes are mapped out. Spend some time motoring around for fishy looking spots and give it a whirl! 

5/19/22 @ 2:21 PM

I see that it is.   I lived there for years and my grandson lives only 1 block from the dam.      Your GARMIN is ok!    The lake was poisoned out and refilled last year.   I saw it when it was dry and it’s basically a flat bottom with the pigeon river cutting a channel through it but only about 5’ wide and a foot deep.  Last week? My great granddaughter caught a couple of dink gills off shore. The “ pond “ is very shallow so what fish are there would shy away from your boat .     Your unit is correct in showing a flat bottom but should show the small river bed.   If you see something that looks like boulders they’re old 50 gal drums.       Sorry.    CARPIO     Edit really nice houses on the lake.   Locals call it PIGEON POND.

5/19/22 @ 1:50 PM

Is that the ” lake “ in CLINTONVILLE?       CARPIO 

5/19/22 @ 1:24 PM
USER SINCE 6/16/09

No, the people at Garmin were probably very helpful, but they didn't tell you what you wanted to hear, that you should have done your research before hand.  Go hire a need it.

5/19/22 @ 11:32 AM

Every fish finder has a shallow water alarm so there really isn’t a safety issue.

As far as the mapping, myself and many others have caught fish using paper maps. I don’t think it’s going to change the game if you have to use one. 

It boggles me how people are so lost without the latest in electronics. Paper maps and a flasher unit have put a lot of fish in the boat. 

5/19/22 @ 8:48 AM
Fin Bender
Fin Bender
USER SINCE 9/16/11

FYI, Navonics chart viewer also names this lake "Fairway" and has no contour lines for it. I think it's kind of crazy your father doesn't want to fish because there's no basemap available. Oh, how times have changed.

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