When you bought your new boat did they..................
I apologize if you got that impression, was not my goal/message.
Was just trying to say that it may be more the salesman or the service person, ...than the whole entire dealership.
I'm sure you and any others that thought I was trying to put the onus was on you... would have had a different impression if we were talking in person... my ability to get points across with a written dialog sometimes leaves me wondering if I made my point...
I was not laying the blame on you, but as you even admitted, there is SOME shared responsibility...
that being said, a GOOD salesman and/or service manager SHOULD be taking care of you when they deliver the goods you purchased. That IS their responsibility.
man...not sure that clears it up...hoping so
Someone wondered how they stay in business.......... guess they stay in business because guys like me saw nothing but the low price. All I can think is.....wow if they would have just cleaned it and gave me a good walkaround I would be life time customer talking them up to everyone I know. Guess I may be asking for too much.
if you have problems, it's on the buyer to let them know you have issues and work with them to solve.
I bought 1 boat from MM in Hales Corners... at the time, MM was being shredded on Lake-Link.. I had a perfect experience with them, but I also had a great salesman and at the time MM had top notch service department... ( I'm sure it is yet today...that's key to a marine dealership )
when I was looking for my next boat, MM didn't carry what I wanted, so I went to Cedar Lake sales, which got glowing reports... my experience with the salesman was such that I went somewhere else and ended up buying at Woodland Pier... they have since closed their doors, but it was a fantastic buying experience for me, and their service was stellar
My last boat came from Richfield Cabela's... Salesman ( Charles ) was top notch and made sure all things went smoothly, and Earl in service was perfect, and listened to what I wanted and if it could be done, was done to my perfection.
guess, imo, part of how the experience turn's out, is the dealership's people, and part is the buyer's
Good luck finding a dealer that does everything right to service your new boat!