Cedar Lake Sales VS Keith's Marina

10/16/15 @ 12:40 PM
ORIGINAL POST
Ihuntandfish
Ihuntandfish
USER since 5/30/08
Hey guys, Just looking for opinions from people who have used these two dealerships for service to a mercury outboard. Is there one that seems better than the other? Any good or bad experiences with either?
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Displaying 1 to 10 of 24 Posts
5/31/16 @ 6:33 PM
Tim Zwieg
Zwiegs
USER since 1/10/12

Sounds like you  better not buy from Keith's u less it's only about the bottom $$, unfortunately. 

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5/30/16 @ 7:50 PM
mattw
mattw
USER since 5/6/16

Cedar Lake Sales  is my choice, for all the years I have stopped in there for parts or service, they have been nothing short of the best, I have not purchased a boat through them yet, but always been treated well and have had any and all questions answered . Highly recommend

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3/9/16 @ 7:46 AM
gamehunter
gamehunter
USER since 7/4/09
If you want one of the best Mercury service facilities in the state, take it to The Boat Doc. You won't be sorry.

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3/8/16 @ 9:29 PM
pointers
pointers
MEMBER since 8/9/11
I have had 2003 Sylvan with a 5.0 liter inboard and Cedar Lakes has always done my service. I bought the boat from a dealer in southeast Wisconsin but fished at Port Washington all the time. Their service dept. has always treated me fair and the turn around time was always great. They were a little pricey though, but they done very good work. From my experience, Cedar Lakes would do you a good job.

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1/28/16 @ 10:34 PM
Chemist
Chemist
USER since 6/17/01
I don't really know anything about Keith's but I do know that Cedar Lake Sales and Service has been very good about any repairs I have needed on my boat.

They are busy in summer for repairs, however, they are busy because their mechanics are good.

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11/28/15 @ 5:17 PM
taxi-man
taxi-man
USER since 5/10/03
I've been to both. I've had numerous tournament boats. I was looking for the cheapest price for a new boat. I decided to go with Keiths, even though I knew about their bad reputation.

At first I was going to have them do the rigging, until I started talking to their riggers. When I told them how I wanted things, they looked at me, like a deer in head lights. I decided to do my own.

They never offered a walk through, when I picked the boat up. However, I would've told them I didn't want one, because I am familiar with boats. I got the boat home, installed everything on the boat. I was installing the transducers, looked at the prop, they put a rebuilt prop on the boat. I took it off, ran up there, told them what I thought of their business, after I got a NEW prop.

I have a few more issues with them, but I think you all understand what I'm saying.

I got home with the prop, I said to my wife, I know boats, and know how they tried to screw me over. I feel sorry for the first time boat buyer, that doesn't have a clue.

And that's what Keiths is, a first time boat buyers dealership. I doubt they have very few repeat buyers.

All they offer is a better price on the same size boat as a crestliner. That is the main reason I went with them

Anyone I know looking for a boat, if they ask me about Keiths, I tell them to stay far away, unless they are looking just at the price. But don't expect any customer service

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11/5/15 @ 5:43 PM
Remi
Remi
USER since 3/23/05
Purchased a used motor from Cedar Lake Sales, needed some fixes and they stood behind it. I was very happy.

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11/5/15 @ 12:52 PM
garyq
garyq
MEMBER since 4/1/10
Speaking no malice towards Keiths Marina at all as I have never had them work on anything for me in the past. But I HAVE purchased three boats from Cedar Lake Sales in West Bend, WI and I live at the border of Wis and Ill on the Illinois side so West Band is a 2 hour drive for me each way.. A

And I can attest that the folks at Cedar Lake Sales are nothing but the best and top notch in my eyes. From the two borthers who own it to their parts people and their mechanics ad their office people have alays treated me like I was family and I would highly recommend them for anything marine wise

Gary Quedenfeld Antioch, IL. 847 226 1759

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10/29/15 @ 9:22 PM
Owtdorsmn
Owtdorsmn
MEMBER since 2/12/02
I agree with tuffy...........if it seemed to good to be true...IT WAS.

Think about it.... if someone doesn't even do their due diligence ...why is that. Wondering

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10/29/15 @ 11:52 AM
Tuffy2
Tuffy2
MEMBER since 7/7/04
I'm sorry to rain on your parade, but if Keith's gave you a trade-in value "Sight Unseen", they got your boat and motor for nothing. Just that type of price quote would have sent me running for the door. It's only common sense!

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Displaying 1 to 10 of 24 Posts