I wanted to let you guys know about the fantastic stance Alumacraft has taken for my boat repairs.
I trailer my boat everywhere, it doesn't sit in the water all summer. In 2015 we moved to Central Illinois, and therefore I didn't use the boat at all. It was in dry storage for 18 months until we could find a home. Last month I finally brought my 165 CS home to it's new garage, and while I was getting it ready for this season, I noticed 3 nickle sized bubbles in the paint on the transom. When I broke them water came out! I contacted Alumacraft and they said it could be an electrolysis issue with improperly installed electronics or the transom is going bad. They assigned a case number and told me to have it inspected at an Alumacraft dealer. Friday I trailer-ed in 85 miles to my nearest dealer here in Central Illinois. They photographed the transom, emailed the photos to the factory, and then called the factory. They also confirmed that my boat is original, that there are no aftermarket electronics installed. Alumacraft asked the dealer if they have hull repair capabilities, which they confirmed they did. The dealer prepared an estimate to take apart and repair the transom and faxed it to the factory, the estimate is $1,600.00. My boat is now 9 years old, and Alumacraft is picking up 100% of the cost of the repair!
I very surprised that they said it is out of warranty, but are repairing it out of customer courtesy!
My hat's off to Alumacraft, they stand behind their products and customers!